My zoom video is not working on my lenovo laptop
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During a video conference the light of my camera stays ON but there is no video. I checked the app camera and it is working, but not in a zoom conference. Can anybody help me?
Go to Solution. Hi jmf thank you for your post here on the Zoom Community! I have seen this issue before and wanted to offer some thoughts. Microsoft Skype for example is one I have seen do this.
If you can completely exit out of any apps that might be using the camera and try Zoom again that would be great. You can even do this when you are not in a meeting.
Click on Video, and you will see some camera choice options there. If your camera is recognized by Zoom you will see a small picture of yourself in camera. If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the discussion.
Thank you! View solution in original post. I've tried this and my camera works in test mode under settings, but I cannot be seen on video calls nor can I see others on those calls. Tried your recommendations but they did not work. Updated Zoom, uninstalled and reinstalled it. Checked my Lenovo laptop which says the camera is working properly. I can see the camera light but there isn't an image of me and no one can see me.
I saw posts about Lenovo but it only gives info up to Windows I have Windows Any thoughts? Passando pelo mesmo problema. Teria suporte do zoom ou talvez tentasse o Lenovo site..
I don't know. I finally called Lenovo. They did the same things that I did, but for some reason, when Lenovo support did it, it worked! So far, I'm not having the problem. I'm keeping my fingers crossed. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.
Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:.
Zoom Products Meetings Re: Video not working. Video not working. Go to solution. All forum topics Previous Topic Next Topic. Jerry5 Observer. In response to jeremyjustin. Hi I've tried this and my camera works in test mode under settings, but I cannot be seen on video calls nor can I see others on those calls. Should I try to reinstall everything? Any other thoughts? TCris1 Observer. In response to nansea In response to TCris1. Post Reply. Related Content. Microphone not working in Meetings Reply failure in Contact Center mp4 not playing after download in Meetings Cannot see particpants video in Meetings Virtual Background not working in Meetings
My zoom video is not working on my lenovo laptop -
Explore products and tools for seamless collaboration across office and my zoom video is not working on my lenovo laptop working spaces. Discover hybrid solutions.
Discover new ways to use Zoom solutions to power your modern workforce. Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom my zoom video is not working on my lenovo laptop.
What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. During a video conference the light of my camera stays ON but there is no video.
I checked the app camera and it is working, but not in a zoom conference. Can anybody help me? Go to Solution. Hi jmf thank you for your post here on the Zoom Community! I have seen this issue before and wanted to offer some thoughts. Microsoft Skype for example is one I have seen do this. If you can completely exit out of any apps that might be using the camera and try Zoom again that would be great. You can even do this when you are not in a meeting. Click on Video, and you will see some camera choice options there.
If your camera is recognized by Zoom you will see a small picture of yourself in camera. If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the discussion.
Thank you! View solution in original post. I've tried this and my camera works in test mode under settings, but I cannot be seen on video calls nor can I see others on those calls. Tried your recommendations but they did not work.
Updated Zoom, uninstalled and reinstalled it. Checked my Lenovo laptop which says the camera is working properly. I can see the camera light but there isn't an image of me and no one can see me. I saw posts about Lenovo but it only gives info up to Windows I have Windows Any thoughts? Passando pelo mesmo problema. Teria suporte do zoom ou talvez tentasse o Lenovo site.
I don't know. I finally called Lenovo. They did the same things that I did, but for some reason, when Lenovo support did it, it worked! So far, Нажмите для деталей not having the problem. I'm keeping my fingers crossed. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features.
Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow my zoom video is not working on my lenovo laptop your search results by suggesting possible matches читать далее you type. Showing results for.
My zoom video is not working on my lenovo laptop instead for. Did you mean:. Zoom Products Meetings Video not working. Video not working. Go to solution.
All forum topics Previous Topic Next Topic. Jerry5 Observer. In response to jeremyjustin. Hi I've tried this and my camera works in test mode under settings, but I cannot be seen on video calls nor can I see others on those calls. Should I try to reinstall everything? Any other thoughts? TCris1 Observer.
In response to nansea In response to TCris1. Post Reply. Related Content. Microphone not working in Meetings Reply failure in Contact Center mp4 not playing after download in Meetings Cannot see particpants video in Meetings Virtual Background not working in Meetings
My zoom video is not working on my lenovo laptop.Video Camera or webcam does not work on Lenovo devices for zoom meeting
If you are using a Laptop, you may want to check the keyboard to see if you have the option to enable Camera from the keyboard. However, I would suggest you to refer the steps mentioned in the Lenovo article Webcam or camera not working or cannot turn on. For additional information, see Camera doesn't work in Windows Was this reply helpful?
Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. This thread is locked. Dust and debris can cause image quality issues. Next, check for any system updates. Performing a new update should help. From here, use the Action menu to select Scan for hardware changes.
They will be able to help you find the solution to fix the camera on your specific device. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have a Lenovo X1 6th generation laptop running Windows I installed the Zoom Conferencing app and while I can join a meeting and see their videos, the camera on my laptop just shows a blank screen.
I have visited the Zoom help pages but to no avail. The system has the latest updates and the camera driver also is the latest one. On PCs, stick with a wired Ethernet connection, if possible. Aim for the right internet speeds for a successful video chat. When talking with multiple people in a team setting, you want the upload speed around 1Mbps and the download speed around Kbps. You can always check your current speeds with a quick internet speed test.
If the speeds are undesirable, repeat Solution 1. Also, you can check out our tips on how to increase internet speed. To access these options, click the cog icon Settings on the main screen of the Zoom desktop app, or click the arrow icon within the video camera icon during a call and then select Video Settings on the pop-up menu.
Sharing your screen is an important part of many Zoom calls. Sharing your screen takes up a lot of bandwidth. Use a wired connection, if available, for the best performance. Your meeting will then start with only audio, freeing up bandwidth. Your video will not be automatically turned on. When sharing your screen, the viewer can request remote control to help you troubleshoot or explain a process more clearly.
This tool is listed as Request Remote Control under View Options and can be accessed at any time while sharing the screen. Chances are, the sharer host is not agreeing to the request for remote control. A notification will pop up on their screen, and they must choose Allow to enable remote control.
The sharer host may be interrupting the process. Technically, the person sharing their screen can stop the remote control at any time by clicking their mouse. Always leave the host computer alone while the viewer client assumes remote control.
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